
I have a new phone and need to change my phone number.The following information is provided to help you with some of the common issues that you may experience. If you do not find an answer to your issue on this page, please provide detailed feedback so that we can get this added. Once you complete the instructions to specify your additional verification method, the next time you sign in to Microsoft 365, you’ll be prompted to provide the additional verification information or action, such as typing the verification code provided by your authenticator app or sent to you by text message.Having trouble with Azure Multi-Factor Authentication.Tip: For a faster, and more secure, experience we recommend using an authenticator app rather than SMS verification. Microsoft 365 will ask for your mobile number, then send you an SMS message containing a 6-digit code to verify your device. If you don’t have it installed there is a link provided to download it.If you would rather use SMS messages sent to your phone instead, select I want to set up a different method. If you have it installed on your mobile device, select Next and follow the prompts to add this account. The default authentication method is to use the free Microsoft Authenticator app.After you choose Sign in, you’ll be prompted for more information. Sign in to your account with your password like you normally do.You will be prompted to set up MFA when logging into your account after February 19th. How to configure Multi-Factor Authentication If the password is weak or has been exposed elsewhere, is it really the user signing in with the username and password, or is it an attacker? When you require a second form of authentication, security is increased as this additional factor isn’t something that’s easy for an attacker to obtain or duplicate.

If you only use a password to authenticate a user, it leaves an insecure vector for attack.

Multi-factor authentication is a process where a user is prompted during the sign-in process for an additional form of identification, such as entering a code on their cell phone or providing a fingerprint scan. What is Multi-Factor Authentication (MFA)?

Starting in the Spring 2022 semester, PNW is implementing Microsoft’s multi-factor authentication (MFA) process to help protect University email and your personal information from security risks.
